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S04 E27 - THE RETAIL SUMMIT - Crafting a Vibrant Company Culture - Embedding Company Values and Nurturing Talent in Retail

Season #4

Shownotes

I'm thrilled to share insights from my journey, including my experiences with the Industry Icon Program and my latest book, "The Thought Leaders Playbook."

In this episode of "Speak Onstage," I host a panel discussion at the Retail Summit. The session titled "Crafting a Vibrant Company Culture - Embedding Company Values and Nurturing Talent in Retail" focuses on embedding company values and nurturing talent in the retail industry. 

My incredible panel includes industry experts:

  • Kunal Wadhwani (CHRO | Board Advisor & HR Strategist with Business Results | Global Keynote & Motivational Speaker |
  • Mary Homer (former Chief Executive Officer at The White Company), 
  • Phil Learney (Founder & Global Director, The Advanced Coaching Academy | Co-Founder, HMN24 | Investor and podcast host)

who share their insights on creating and sustaining a positive company culture, the role of leadership, and the impact of wellness on organisational success.

Timestamps 

  • 0:00 - 3:00 - Introduction
    • Dave Crane introduces the panel and sets the stage for the discussion on company culture.
  • 3:00 - 6:00 - Importance of Company Culture
    • Kunal Wadhwani discusses the significance of internal culture over external customer focus.
    • Emphasis on culture-shaping strategies and attracting talent.
  • 6:00 - 9:00 - Embedding Company Values
    • Mary Homer emphasises the role of leadership in embedding company values.
    • Discussion on how culture enhances strategy and empowers employees.
  • 9:00 - 12:00 - Wellness and Culture
    • Phil Learney highlights the importance of wellness in driving company culture.
    • Impact of employee well-being on performance and organisational success.
  • 12:00 - 15:00 - Pandemic’s Impact on Culture
    • Phil Learney talks about the changes in organisational culture due to the pandemic.
    • Shift towards flexible work arrangements and their positive effects.
  • 15:00 - 18:00 - Inclusivity and Diversity
    • Kunal Wadhwani discusses the need for generational inclusivity in organisations.
    • Strategies for merging perspectives of different generations.
  • 18:00 - 21:00 - Engagement and Values
    • Kunal Wadhwani explains how engagement initiatives are tied to corporate values at Chams.
    • Importance of aligning organisational activities with core values.
  • 21:00 - 24:00 - International Perspective on Inclusivity
    • Mary Homer shares how The White Company embraces inclusivity across different cultures.
    • Role of education and forums in promoting cultural understanding.
  • 24:00 - 27:00 - Employee Voice and Participation
    • Discussion on encouraging shy or disengaged employees to participate and voice their opinions.
    • Importance of creating an environment where everyone feels valued.
  • 27:00 - 30:00 - Remote Work Challenges
    • Phil Learney addresses the challenges of maintaining culture with remote teams.
    • Importance of creating suitable home environments for productivity.
  • 30:00 - 33:00 - Hybrid Work Models
    • Mary Homer and Kunal Wadhwani discuss the benefits of hybrid work models.
    • Balancing in-office presence with remote work flexibility.
  • 33:00 - 36:00 - Future of Retail Industry
    • Panel discusses the future of the retail industry and the shift towards online shopping.
    • Importance of maintaining culture in a digital-first environment.
  • 36:00 - 39:00 -Conclusion 
    • Dave Crane concludes the session with a call to action for businesses to focus on quality, employee well-being, and embracing calculated risks.

Conclusion:

The discussion emphasises the critical role of company culture in driving organisational success. Key takeaways include the importance of embedding values, fostering inclusivity, promoting wellness, and adapting to flexible work models. By focusing on these areas, businesses can create a vibrant culture that attracts and retains top talent, enhances employee well-being, and drives sustainable growth.

Contact Information:

Conclusion

As we wrap up this session, remember that personal branding, effective communication, and leveraging AI are keys to your professional success. Keep learning, stay adaptable, and make sure to get your copy of "The Thought Leaders Playbook" to guide you on this journey.

Stay connected, keep pushing boundaries, and let "The Thought Leaders Playbook" be your roadmap to success.

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