When buyers become more careful, experience alone may not be enough. The Money Hasn't Disappeared There is a phrase I keep hearing at the moment: “People aren’t spending.” They are. They’re just becoming much more careful about who gets the money. When people feel less confident about the econom...

The advantage is not knowing what happens next.It is seeing what others have not noticed yet. When The Old Map Stops Working There is a strange moment in business when everybody knows something has changed, but nobody is quite sure what comes next. You hear it in conversations. Decisions take lo...

It might not know the current you.   From Googling Someone to AI-ing Them Googling someone before meeting them was normal years ago. A new client, a possible business partner, a speaker you had never heard of, or simply a name that landed in your inbox. We've all done it. You search their name, ...

That isn't the problem.   What Expertise Really Means A few days ago, I was reading a Forbes article about the skills communication professionals will need as AI becomes part of everyday work. There were eighteen of them including curiosity, critical thinking, adaptability, strategic clarity, re...

The answer may determine the future value of your expertise. When The Room Realised This Wasn't Really About AI At our latest Thought Leaders Breakfast Club, I asked the room a simple question:  "If AI took over your role, what would you do?" Around the table were leaders from recruitment, hospi...